Communication Platform as a Service (CPaaS) is a cloud-based platform that provides communication capabilities to developers, businesses, and organizations. CPaaS enables the integration of various communication tools and features, such as voice, messaging, video, and more, into applications and services without the need for extensive backend infrastructure development.
When choosing a phone system for your business, the toss-up between an on-premise solution or a hosted phone system (PBX – private branch exchange) can be somewhat confusing. A hosted phone system, also known as Unified Communications as a Service (or UCaaS) is a virtual phone system hosted for you by a service provider.
More and more companies are opting hosted phone solutions and with good reason, so what are some of the benefits of hosted business VoIP?
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Would a contact center solution work for your business? Here are the top five ways your organization could benefit.
For more information on how contact center can increase productivity and deliver better customer service in your organization, reach out today
A wide area network (WAN) can connect branch oces to a central corporate network or connect data centers separated by distance. In the past, these WAN connections often used technology that required special proprietary hardware. The SD-WAN movement seeks to move more network control into the “Cloud”, using a software approach.
SD-WAN offers compelling advantages for distributed organizations with critical branch operations, including the benefits of business agility, improved applications performance, and lower cost of bandwidth.